Return Policy
If you're not completely satisfied with a product, Menchey Music Service will gladly exchange or refund the purchase within 14 days of the sale date, except as noted below. For any exchange or refund, the returned product must be in new and saleable condition and must include receipt of original purchase and all instructional materials, packaging, and accessories. Exceptions : Print music, media/software, mouth blown products, repair parts, non-portable keyboard products, and recording devices are non returnable. Serialized merchandise may be subject to up to a 20% restocking fee. Special orders of non stock merchandise are non returnable. Please direct all inquires to store manager or to menchey_info@menchey.com .
